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Welcome to your online account

Please enter your details in the fields below to log into your Black Horse customer account, where you can securely make a payment, check your balance, request a settlement figure, update your account details and more.


Don't tick this box if you are using a public or shared computer.

* Denotes a mandatory field

Please note that your agreement number can be found:


  • In the finance agreement you received from your dealer, a copy of which you should have received from us in the post.
  • In the reference field of your Direct Debit agreement with us. This should be accessible to you via your bank online.
  • In the introductory SMS you received from us at the start of your agreement.

You can also call our Customer Services Department on 0344 824 8888


Calls will cost no more than a UK national rate call to 01 or 02 telephone numbers and will also count towards inclusive UK call minutes provided in telephone and mobile phone contracts.

Black Horse Limited Registered in England and Wales with registered number 661204.
Registered Office: 25 Gresham Street, London EC2V 7HN

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